Request Support

If your device is not functioning as expected, please complete this form to start a support case.

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DISTO™ and Lino devices are covered under Leica Geosystems PROTECT warranty for up to three years ( two years out of the box, plus an extra year if you register within 8 weeks of purchase). After the warranty has expired, we offer a discounted replacement program for an additional 2 years for a total of 5 years of complete or partial warranty replacement.

If your DISTO™ is 6th generation or older, and the problem is not a known manufacturing defect, there is no warranty or discount replacement program. In that case a new, current model is the only replacement option.

Production of 7th generation devices stopped in 2009, but you may have purchased a 7th generation device new for a couple of years after that. If you are having an issue with a 7th generation device that is not registered with Leica Geosystems, please provide a dated receipt.

Replacement parts like battery doors and holsters are available for some 6th and 7th generation devices and can be found in Replacement Parts.

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