Customer Care Packages

 

What is CCP?

CCP is Leica Geosystems’ Customer Care Packages. Customer Care provides our users with best-in-class support from our expert staff as well as access to software updates approximately twice per year.

 

Customers can communicate with our global network of support and service staff via phone or email to address questions relating to data import/export, licensing, common workflows and more.

 

CCP is offered for every Leica Geosystems software product in one, two, three or five-year intervals. CCP is included in the cost of subscription products.

 

CCP Benefits:

  • Trouble-free usage and minimal downtime

  • Preferred hotline access at no additional cost

  • Latest software improvements and new features keep your products up-to-date to maximize productivity
  • Keeps your personnel productive by enabling them to obtain professional advice when needed